ClearlyRated is a leading reporting & analytics provider of client and talent satisfaction surveys and service quality research for staffing firms. It helps staffing and recruiting agencies leverage the Net Promoter® Score survey methodology to measure the client & talent experience, differentiate on service quality, and build online reputation. Star ratings are fueled by ClearlyRated’s Net Promoter® Survey program, which is optimized for your industry and client audience; the best staffing agencies secured the Best of Staffing award by obtaining at least a 50% Net Promoter® score indicating that they provide exceptionally high levels of service to their staffing clients and job seekers. ClearlyRated’s Best of Staffing is the nation’s only service excellence award for the staffing industry that leverages third party validated survey responses from employment agency clients and job seekers.
Client feedback is monitored real-time through the ClearlyRated survey dashboard, where you can monitor star ratings and select the best testimonials to feature on ClearlyRated.com to help tell your business’ story of service excellence. Get access to real-time response data, issue tracking, and segmentation of client and talent response data by client, practice area, affiliated partner, office location, etc. Staffing firms will also get access to staffing industry research, benchmarks, and trends on topics including (but not limited to) client & candidate satisfaction, buyer behavior, and online reputation.
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