Mya is a conversational AI recruitment platform that automates outreach and communication across the end-to-end candidate lifecycle. Mya leverages natural language understanding and machine learning techniques to deliver an engaging conversational experience. Mya scales your sourcing efforts by engaging with passive candidates and reactivating profiles within your database to attract best-fit candidates for open roles. It augments your career site by suggesting relevant openings to job seekers, answering frequently asked questions, and helping convert job seekers through the funnel. Mya instantly engages with applicants to initiate the screening process, answer any questions the candidate has about the role, assess eligibility, and deliver a ranked shortlist to recruiters. It automates the scheduling process, provides ongoing updates and reminders, and manages rescheduling and cancellations to ensure a seamless calendaring experience. Onboarding support ranges from pre-hire to post-start and includes a platform for real-time feedback and ongoing engagement to help identify and reduce turnover risk.
Through natural conversation, Mya captures meaningful information using semantic parsing, named entity recognition, and multiple intent classification. Mya understands context, complex multi-part statements, changed answers, or interjections and can shift the direction of conversations to an intended goal. It understands unstructured and open dialogue, allowing candidates to communicate using various languages, idiomatic phrases, or slang across any messaging channel (SMS, WhatsApp, etc.). Mya’s machine learning algorithms learn continuously from millions of interactions, to constantly improve the accuracy of responses and expand the breadth of knowledge.