Cloudcall is a voice and communication system for your sales and recruitment teams that integrates with your CRM. The platform captures all calls and conversations and delivers a single view of multi-channel customer interactions. Improve your efficiency by making calls with a single click from your CRM or business software. Boost your calling activities by uploading prepared contact lists into the dialer; this automatically dials through the list and ensures that more time is spent talking to your contacts.
Increase pick-up and connection rates with Cloudcall’s Local Presence, which allows you to dynamically display a number that is local to the area that you are calling. You are also able to leave a pre-recorded voicemail with a single click. With up to 5 pre-recorded messages, you’ll be able to leave carefully composed messages, increasing the likelihood that your contacts will call back.
While on a call, your conversation can be recorded for future use. Conversations can be automatically recorded and stored for up to 12 months against your contact records. This helps you to address customer questions and concerns with speed and effectiveness by reviewing historic call recordings. Recordings can also be used for training and development purposes. With inbound screen pops, Cloudcall notifies you when there’s a call, and you can click to answer from your desktop or your cell. Cloudcall’s SMS feature allows you to view all your previous SMS activity in your CRM. Just find your CRM record, then see all of your communications in one place: SMS, IM, outbound calls, and inbound calls.
Interested in learning more? Visit https://www.cloudcall.com/
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